While conducting Funeral Guru interviews at the NFDA Convention in Boston, I was attending Tributes.com’s Jeff Taylor’s presentation “Evolution of the Obituary” and hit the record button. Here is the entire presentation – it is just over an hour long. The audio is sometimes tough…
I will be presenting at the Kates-Boylston’s 4th Annual Funeral Service Business Plan Conference being held Nov. 19-20 in Clearwater Beach, Fla. Here is a 15:53 minute video where I pull back the curtain and show you my planning and brainstorming process when I create…
After the webinar the FuneralOne’s Joe Joachim held at the beginning of September, I was bombarded with requests about my opinion of the their new funeral website platform. Now usually I would answer those requests in private, but Joe (or his team) started to promote…
If you are interested in the “Technology Track” at the ICCFA 2010 Convention, please watch this video and add your name to the “Early Notification List” below.
VICTORIA, BC – Robin Heppell, CFSP, president of FuneralFuturist.com, will make two key presentations at the two-day 2009 Fall Forum offered by the International Order of the Golden Rule (OGR), the world’s leading professional association dedicated to making independent funeral homes exceptional. Heppell’s first presentation,…
It could be you! I received a call today from Lucky Dog Films looking for a Funeral Director to star in their new Reality TV Show. Here are the details: Do you think your family business and the business of running your family might make…
Funeral Industry Technology: As a follow up to the Funeral Facebook Formula class in May, I showcased my “Information Gathering Dashboard” and I promised that I would make a video on how you can create one for yourself – here it is…
When I was young and visiting my Grandparents at the family funeral home – EganFuneralHome.com in Bolton, Ontario – I would spend a lot of time with him walking into town, going to the post office and running other errands. I was always amazed about…
It seems like Funeral Directors are going “Facebook Crazy” – every day I am receiving friend requests from Funeral Directors and seeing Funeral Homes creating profiles, pages, and groups. The problem is that I see a ton of mistakes being made – most inadvertently because…