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Voicemail received from Nancy Lohman
ICCFA 2010 Convention Chair
“Hey Rob, It is Nancy Lohman, I just called to say a giant thank you for making our ICCFA convention a success. The technology track was a hit. I can’t thank you enough for all the hours you put into the program. Everybody there just wanted to stay over and skip the banquet to just keep going with you and get the technology hints for success from you with regards to the Social Media Interaction. They were just glued to their seats and that was just in itself very cool and really cool that we hit the nail on the head with that one. I heard nothing but great things so I just wanted to say thank you. Thank you for being so committed to ICCFA and giving us as an association so much of you, your expertise and your time – just grateful…really, really grateful to be the convention chair this year and to be lucky enough to have your focus, your participation and your leadership. It is certainly one of the huge reasons why our convention was so successful. Take care. I will be in touch.”
Within the funeral industry, Heppell has presented internationally on the categories of Funeral and Social Trends, Change and the Future, Competition, and Technology and Internet Strategies.
From a local perspective, Heppell has addressed many community groups and churches in the the areas of Preneed, Funeral Costs, Creating Meaningful Services, and Funeral Customs of Different Cultures.