
This tutorial will demonstrate how to use Microsoft’s Excel spreadsheets to track your calls by service type and have a running total and up to date averages in your various service offerings.

Michael Port, the author of “Book Yourself Solid” is offering a FREE Networking Seminar! Called a “marketing guru” by the Wall Street Journal, Michael Port has lectured, trained, inspired, and provided coaching and consulting services to over 20,000 business owners in the last two years…

In the February 2008 issue of Mortuary Management, Funeral Futurist Robin Heppell starts his multi-part series on how Search Engines like Google, Yahoo, and MSN Live will play a part in the marketing and promotions of funeral homes. For an increasing number of users, search…

It is my hope that this manual provides you with a starting point to understand the importance of Internet Search Engines and your firm’s ranking within them. This is an introductory look at Search Engine Optimization and although there are other, more sophisticated strategies not…

Mark Stehn, CFSP, Executive Director of the Oregon Funeral Directors Association has secured Robin Heppell, CFSP, to keynote at its annual convention in April. With the theme of this year’s convention being, “Ride the Wave – Sea the Future” it only seems appropriate that Heppell…

Google Local Business Center Tutorial This tutorial will walk you through the sequence of steps for you to list your funeral home or cemetery with Google. This is free for any ‘bricks and mortar business that has a physical address.

Robin Heppell of FuneralFuturist.com launched his new website build on the WordPress Weblog Platform. This site is built to quickly disseminate information to the funeral industry as well as providing multi-media content through “Funeral Futurist Radio” and Funeral Futurist TV”. Heppell explains, “Funeral Futurist Radio…