Academy


  • In Victoria, BC for a ten years period from 1996 to 2006, I was the manager and sales person of a large pre-need program. There are some benefits and some disadvantages from being in a retirement area such as Victoria. There is a high cremation…

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  • MEDIA RELEASE: 127th FDA of Kentucky Annual Convention – Robin Heppell presents: Technology is a Funeral Director’s Friend Victoria, BC — Funeral Futurist, Robin Heppell has been secured to speak at the 2009 FDA Kentucky Annual Convention in Louisville, KY. The Funeral Futurist will give…

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  • Click on the play button to listen to the sad news of the passing of the Newspaper Obituary Funeral Futurist, Robin Heppell reports the sad news of the passing of the Newspaper Obituary… Newspaper Obituary: 1831 – 2010 In the early years the Newspaper Obituary…

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  • For Your Eyes Only! Check out this video that I recorded for you. It is true, the Internet is the Information Highway – so much information – and maybe some information that your competitors don’t want you to see. This video is just a quick…

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  • You’ve heard of John Callaghan, haven’t you? To refresh your memory, he’s one of the industry’s top speakers on funeral home marketing. In his new book, “2009 Strategic Marketing Plan for Funeral Service Professionals” he reveals how funeral homes should market in during tough economic…

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  • Do you use PhotoShop for creating memorial folders?  If so, this post may help you raise the bar and help you create more personalized keepsakes for family and friends to keep for a long time. Plus separate yourself from your competitors. http://astore.amazon.ca/heppefunersol-20/ I have dusted…

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  • Let me ask you a question… Does your web company have your best interests in heart? As you know, I have been in the funeral home website game for a long time – over 10 years. And in the last few years I have stepped…

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  • One of the things that I have learned about how Google works is that it loves new content on websites. Many companies struggle to come up with new content – but not us – not funeral homes! Why? Because we have online obituaries (in Google’s…

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