I heard Hepp speak at the NYSFDA convention in 2008. I realized that he’s a younger guy with a lot of ideas about creating good funeral home websites. I thought it was also a huge benefit that he himself is a funeral director and understands the business.
During the website development process, Hepp would organize 1 on 1 strategy sessions and would use the latest technology such as GoToMeeting.com, Google Documents, etc. to make it easy to work with him and his team. The fact that his office is 3,000 miles away is irrelevant.
If you are considering a new Funeral Home Website, Hepp’s process will get you a very nice looking, functional, powerful website at a minimal cost. It’s great that since Hepp is a funeral director himself, he has a great understanding of our business.