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Online Casket Retailer Spamming Funeral Homes with Negative Reviews

This is a video showing an online casket retailer who posts negative online reviews of funeral homes who have had issues with the retailers caskets.

If this has happened to your funeral home, I would suggest that you do two things:

1. Post a reply to the negative review such as:
“This is not a customer that we served. This is a fraudulent review that this user has posted to numerous funeral homes.”

2. Report the reviewer by clicking Report – Block and then choose either:
This profile is impersonating someone
OR
This profile violates other User Content and Conduct Policies – Unwanted commercial content or spam

If this has happened to you, please let me know what the results are after completing these steps.

This is the link to the alleged fraudulent user: https://goo.gl/VLo20A

Update – Another Spammer Found

This is the link to the alleged fraudulent user: https://goo.gl/ylSnIw

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About Robin Heppell

Robin Heppell, CFSP, combines his expertise in marketing & technology and pre-need, his formal business knowledge and his deep-rooted legacy in the funeral profession so that he can help funeral homes and cemeteries be more competitive, more profitable, and provide the best possible service for the families they serve. Connect with me on Google+.

For the latest in funeral strategy and marketing with Robin Heppell, visit Funeral Boardroom Learn More

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