Virtual Assistant / Operations Manager (Remote – Philippines)
About Us:
We are a marketing agency headquartered in Victoria, BC, Canada, specializing in helping funeral homes and cremation providers across North America grow their businesses. Our team leverages cutting-edge tools and strategies, including Go High Level CRM and AI technologies, to deliver exceptional results for our clients. Learn more about us at Funeral Futurist and Funeral Clients.
Position Overview:
We are seeking a highly skilled Virtual Assistant who can grow into an Operations Manager role, overseeing a remote team. This position requires strong organizational skills, a proactive mindset, and experience with marketing and CRM tools. Proficiency with Go High Level CRM is a key requirement, along with WordPress and familiarity with AI tools like ChatGPT.
Key Responsibilities:
- CRM Management:
- Set up, manage, and optimize Go High Level CRM workflows.
- Assist with client onboarding, marketing automation, and campaign execution.
- WordPress Maintenance:
- Update and maintain WordPress websites, troubleshoot issues, and collaborate with developers as needed.
- AI Tools Utilization:
- Use ChatGPT and other AI tools for marketing content creation and internal operational efficiencies.
- General Virtual Assistant Tasks:
- Calendar and email management.
- Documentation creation and process improvement.
- Communication and task delegation using Slack and Team Work.
- Team Collaboration:
- Collaborate with team members across time zones.
- Assist in onboarding and training new remote staff.
Skills and Qualifications:
- Proficiency in Go High Level CRM or a willingness to learn quickly.
- Experience with WordPress website maintenance.
- Familiarity with AI tools like ChatGPT, Jasper, or other marketing tools.
- Strong written and verbal communication skills in English.
- Advanced proficiency in Google Workspace (Docs, Sheets, Calendar, etc.).
- Ability to manage multiple projects simultaneously with a keen attention to detail.
Preferred Skills:
- Experience with Slack and ticketing systems like Team Work – Desk.
- Familiarity with the funeral or cremation industry is a plus but not mandatory.
- Leadership experience or managing remote teams is advantageous.
Why Join Us?
- Opportunity to grow into a leadership role as an Operations Manager.
- Flexible remote work environment.
- Work with a dynamic and innovative team serving a meaningful industry.
Application Process:
To apply, please email your resume and a cover letter highlighting your experience with Go High Level CRM, WordPress, and AI tools. Include specific examples of past achievements. Applications should be sent by email to robin@funeralfuturist.com and start the email with the word GRETZKY.