November 27, 2007 by Carolyn Y. Johnson.
This is a very interesting article written by Carolyn Y. Johnson of the Boston Globe. She is reporter on business technology and she dives into the large gap between the latest technologies and one of the oldest professions. I share my thoughts on why there is such a gap between funeral directors and using and embracing the technology that can make funeral homes more efficient and better serve their client families. On commenting about why the funeral industry sometimes has trouble keeping up with advances in technology:
“The people who join funeral service usually do it to serve families and help people, what draws them to it is partly the tradition,” said Robin Heppell, a funeral director for 20 years who now goes by the moniker Funeral Futurist and consults with funeral homes that are interested in increasing their tech offerings.
To read the entire article, visit: A Viewing All Can Share