» Speaking Reviews</h1> <article> <h1>Funeral Speaker Review: Nancy Lohman, ICCFA 2010 Convention Chair</h1> <p>Robin Heppell — Thu, 07 Oct 2010 16:45:28 +0000</p> <p><a href="http://www.funeralfuturist.com/funeral-speaker-review-nancy-lohman-iccfa-2010-convention-chair/">Funeral Speaker Review: Nancy Lohman, ICCFA 2010 Convention Chair</a> by <a href="http://www.funeralfuturist.com">Funeral Website and Marketing Consultant, Robin Heppell</a></p> <p>I received this awesome voicemail from Nancy Lohman, who was the chair of the ICCFA 2010 Convention.</p> <div id="evp-9d4ce0abee1c0386a6c5c1041c92b0b0-wrap" class="evp-video-wrap"></div> <p><script type="text/javascript" src="http://heppellmedia.com/evp/framework.php?div_id=evp-9d4ce0abee1c0386a6c5c1041c92b0b0&id=TmFuY3ktTG9obWFuLVRlc3RpbW9uaWFsLUlDQ0ZBLTIwMTAubXAz&v=1286470105"></script><script type="text/javascript">_evpInit('TmFuY3ktTG9obWFuLVRlc3RpbW9uaWFsLUlDQ0ZBLTIwMTAubXAz');</script><br /> At the convention we pushed the boundaries a hand a live, Internet Marketing / Social Media workshop where attendees brought their laptops, connected to the WiFi and:</p> <ul> <li>Created a Facebook page on the fly</li> <li>Made their first “Tweet” with their Twitter account</li> <li>Created their own Funeral Blog and made their first blog post (and also embedded a YouTube video) which was titled, “Why people view someone who has died.”</li> </ul> <p>I even created a website so that the attendees were prepared when they arrived in San Antonio. You can see some the of introductory videos at:</p> <p style="text-align: center;"><a href="http://www.FuneralHomeInternetMarketing.com">www.FuneralHomeInternetMarketing.com</a></p> <p style="text-align: left;">If you are interested in having a Internet Marketing / Social Media workshop for your members, we can set up the same workshop environment for your convention or even have it as an add-on session before your convention. For more information about workshop and presentation possibilities, please download my new, Speakers Kit.</p> <p style="text-align: center;"><a title="Heppell's Funeral Speaker's Kit" href="http://www.funeralfuturist.com/dl/Heppell-Robin-Speakers-Kit.pdf" target="_blank">Download Robin Heppell’s Speaker’s Kit</a></p> <p style="text-align: center;"><a title="Heppell's Funeral Speaker's Kit" href="http://www.funeralfuturist.com/dl/Heppell-Robin-Speakers-Kit.pdf" target="_blank"></a></p> <div> <blockquote><p><script src="http://heppellmedia.com/evp/framework.php?div_id=evp-b792885da963ffcfa9377f13e7adf8b6&id=TmFuY3ktTG9obWFuLVRlc3RpbW9uaWFsLUlDQ0ZBLTIwMTAubXAz&v=1286464770" type="text/javascript"></script><script type="text/javascript">// <![CDATA[ _evpInit('TmFuY3ktTG9obWFuLVRlc3RpbW9uaWFsLUlDQ0ZBLTIwMTAubXAz'); // ]]></script></p> <p style="text-align: left;">“Hey Rob, It is Nancy Lohman, I just called to say a giant thank you for making our ICCFA convention a success. The technology track was a hit. I can’t thank you enough for all the hours you put into the program. Everybody there just wanted to stay over and skip the banquet to just keep going with you and get the technology hints for success from you with regards to the Social Media Interaction. They were just glued to their seats and that was just in itself very cool and really cool that we hit the nail on the head with that one. I heard nothing but great things so I just wanted to say thank you. Thank you for being so committed to ICCFA and giving us as an association so much of you, your expertise and your time – just grateful…really, really grateful to be the convention chair this year and to be lucky enough to have your focus, your participation and your leadership. It is certainly one of the huge reasons why our convention was so successful. Take care. I will be in touch.”</p> </blockquote> </div> <p style="text-align: left;"> <p> <div align="center"> <hr /> <strong>Copyright © 2011 <a href="http://www.funeralfuturist.com/about/robin-heppell-cfsp/">Robin Heppell</a>, <a href="http://www.funeralfuturist.com/about/cfsp-certified-funeral-service-practitioner/">CFSP</a> & <a href="http://www.funeralfuturist.com">Funeral Futurist ™</a> Other Funeral Home Resources by Robin Heppell:</strong><br /> <a href="http://www.funeralfuturist.com/keynotes-workshops/">Funeral Speakers</a> | <a href="http://www.funeralfuturist.com/marketing/">Funeral Marketing Consultant</a> | <a href="http://www.funeralfuturistu.com/">Internet Marketing Training for Funeral Homes</a> | <a href="http://www.funeralfuturistwebsites.com/">Funeral Home Websites</a></div></p> <h2 class="related_post_title">Other Funeral Related Posts</h2><ul class="related_post"><li><a href="http://www.funeralfuturist.com/video-secure-your-vanity-url-for-facebook/" title="Video: Secure Your Vanity URL for Facebook">Video: Secure Your Vanity URL for Facebook</a></li><li><a href="http://www.funeralfuturist.com/hep-in-wiredcom/" title="Hepp in Wired.com">Hepp in Wired.com</a></li><li><a href="http://www.funeralfuturist.com/recap-funeral-social-media-week/" title="Recap of Funeral Social Media Week">Recap of Funeral Social Media Week</a></li><li><a href="http://www.funeralfuturist.com/michael-port-networking-2/" title="Marketing Guru offers Free Networking Seminar">Marketing Guru offers Free Networking Seminar</a></li><li><a href="http://www.funeralfuturist.com/6-forces-funeral-domination-online/" title="Hepp’s 6 Forces to Funeral Domination Online">Hepp’s 6 Forces to Funeral Domination Online</a></li></ul> </article> <article> <h1>Robin Heppell is Key Presenter at OGR Fall Forum</h1> <p>Robin Heppell — Fri, 02 Oct 2009 03:18:06 +0000</p> <p><a href="http://www.funeralfuturist.com/funeralfuturist-com%e2%80%99s-robin-heppell-is-key-presenter-at-ogr-national-independent-funeral-home-forum/">Robin Heppell is Key Presenter at OGR Fall Forum</a> by <a href="http://www.funeralfuturist.com">Funeral Website and Marketing Consultant, Robin Heppell</a></p> <p>VICTORIA, BC – Robin Heppell, CFSP, president of FuneralFuturist.com, will make two key presentations at the two-day 2009 Fall Forum offered by the International Order of the Golden Rule (OGR), the world’s leading professional association dedicated to making independent funeral homes exceptional.</p> <p>Heppell’s first presentation, Innovative Technology for Your Business, will present top technology and Internet resources that will help attendees promote their funeral homes. They will learn how their website can become more Google-friendly, and how to use other Internet resources such as YouTube, Facebook and Twitter to market their firm. He will share case studies, examples and the step-by-step process enabling attendees to implement these technologies quickly.</p> <p>Heppell’s second session, Technology Applications for Funeral Home Operations, will address the lack of guidance on how to use technology in funeral home operations. Attendees will learn how to use commercial applications such as Excel, PowerPoint and Photoshop more efficiently, and discover the free resource of Google Applications. Heppell will show how these and other applications can give independent funeral homes a competitive advantage.</p> <p>The OGR Fall Forum is designed to help independent funeral service professionals learn the latest technologies and proven strategies for delivering unmatched client family satisfaction they can apply immediately to boost their market share and improve their bottom line.</p> <p>The OGR Fall Forum is set for the Hyatt Regency Hotel, Nov. 8-10 along the festive River Walk in San Antonio, Tex. Register online at <a href="http://www.ogr.org/">www.ogr.org</a>. <div align="center"> <hr /> <strong>Copyright © 2011 <a href="http://www.funeralfuturist.com/about/robin-heppell-cfsp/">Robin Heppell</a>, <a href="http://www.funeralfuturist.com/about/cfsp-certified-funeral-service-practitioner/">CFSP</a> & <a href="http://www.funeralfuturist.com">Funeral Futurist ™</a> Other Funeral Home Resources by Robin Heppell:</strong><br /> <a href="http://www.funeralfuturist.com/keynotes-workshops/">Funeral Speakers</a> | <a href="http://www.funeralfuturist.com/marketing/">Funeral Marketing Consultant</a> | <a href="http://www.funeralfuturistu.com/">Internet Marketing Training for Funeral Homes</a> | <a href="http://www.funeralfuturistwebsites.com/">Funeral Home Websites</a></div></p> <h2 class="related_post_title">If you liked this post, you may like...</h2><ul class="related_post"><li><a href="http://www.funeralfuturist.com/2010-virtual-marketing-plan/" title="Get Your 2010 Virtual Marketing Plan">Get Your 2010 Virtual Marketing Plan</a></li><li><a href="http://www.funeralfuturist.com/7-mistakes-funeral-directors-make-with-facebook/" title="7 Mistakes Funeral Directors Make with Facebook">7 Mistakes Funeral Directors Make with Facebook</a></li><li><a href="http://www.funeralfuturist.com/hepp-to-speak-new-jersey-state-njsfda-convention/" title="Hepp to Speak at New Jersey State (NJSFDA) Convention">Hepp to Speak at New Jersey State (NJSFDA) Convention</a></li><li><a href="http://www.funeralfuturist.com/heppell-to-keynote-at-oregons-annual-convention/" title="Heppell to Keynote at Oregon’s Annual Convention">Heppell to Keynote at Oregon’s Annual Convention</a></li><li><a href="http://www.funeralfuturist.com/what-does-hep-do/" title="What does Hepp do?">What does Hepp do?</a></li></ul> </article> <article> <h1>From Google to Preneed Leads: Mapping the Information Highway to the Funeral Home</h1> <p>Robin Heppell — Sat, 01 Dec 2007 07:15:01 +0000</p> <p><a href="http://www.funeralfuturist.com/from-google-to-preneed-leads-mapping-the-information-highway-to-the-funeral-home/">From Google to Preneed Leads: Mapping the Information Highway to the Funeral Home</a> by <a href="http://www.funeralfuturist.com">Funeral Website and Marketing Consultant, Robin Heppell</a></p> <p><br /> Funeral Plans Canada – 10th Annual Sales Conference, Kitchener, Ontario – November 2007</p> <p><em>Dear Rob:</em></p> <p><em>Just wanted to drop a quick note to say thank you for speaking at the Funeral Plans-Canada 10th Anniversary conference.</em></p> <p><em>Your topic, Marketing Through the Internet is very timely and provided outstanding information to our delegates.</em></p> <p><em>You are a warm and creative speaker with so much to share with our profession.</em></p> <p><em>Having you around for the entire conference gave our delegates the opportunity to speak with you personally about their particular situation and issues.</em></p> <p><em>We’ll see you in Banff at our 2008 National Conference.</em></p> <p><em>Warm regards.</em></p> <p><em>Sheila Nunn</em></p> <h2 class="related_post_title">Other Funeral Related Posts</h2><ul class="related_post"><li><a href="http://www.funeralfuturist.com/future-business-operations-expert/" title="Are you a FUTURE business operations EXPERT? ">Are you a FUTURE business operations EXPERT? </a></li><li><a href="http://www.funeralfuturist.com/are-your-computers-more-grief-than-help/" title="Are Your Computers More Grief than Help?">Are Your Computers More Grief than Help?</a></li><li><a href="http://www.funeralfuturist.com/2010-virtual-marketing-plan/" title="Get Your 2010 Virtual Marketing Plan">Get Your 2010 Virtual Marketing Plan</a></li><li><a href="http://www.funeralfuturist.com/utah-100th-convention-heppell-reveals-next-generation-funeral-technology-secrets/" title="Utah 100th Convention: Heppell Reveals Next Generation Funeral Technology Secrets">Utah 100th Convention: Heppell Reveals Next Generation Funeral Technology Secrets</a></li><li><a href="http://www.funeralfuturist.com/hepp-speaks-kentucky-state-fdaofky-convention/" title="Hepp to Speak at Kentucky State (FDAofKY) Convention">Hepp to Speak at Kentucky State (FDAofKY) Convention</a></li></ul> </article> <article> <h1>Are You a Born-Again Undertaker – Continuing Education for British Columbia Sept. 2007</h1> <p>Robin Heppell — Mon, 01 Oct 2007 07:29:45 +0000</p> <p><a href="http://www.funeralfuturist.com/are-you-a-born-again-undertaker-continuing-education-for-british-columbia-sept-2007/">Are You a Born-Again Undertaker – Continuing Education for British Columbia Sept. 2007</a> by <a href="http://www.funeralfuturist.com">Funeral Website and Marketing Consultant, Robin Heppell</a></p> <ul> <li>Robin is a very fluid speaker, great delivery of material, good sense of humor. Very respectable presenter and educator.</li> <li>Topic was very proactive and had new ideas to improve what we are doing.</li> <li>The comprehensive handouts will be very useful and a good visual to remember what was elaborated upon.</li> <li>Robin really connects well with the audience by use of his visuals and intriguing stories.</li> <li>Learned a lot about how Funeral Service has evolved and changes we will have to confront in the future.</li> <li>Showed new ways of presenting different types of funeral services and new ways to tell people about them.</li> <li>Out of the box, creative thinking. I found this stimulating, thank you. Especially great – establishing a role.</li> <li>It was great to hear from one of our own colleagues. He knows all about our trials and struggles in the industry. Great speaker, very personal!</li> </ul> <p>Comments can be verified by Mrs. Janet Ricciuti, FSABC Executive Director.</p> <h2 class="related_post_title">Other Funeral Related Posts</h2><ul class="related_post"><li><a href="http://www.funeralfuturist.com/compete-internally-never-worry-about-your-competition/" title="Compete Internally & Never Worry about your Competition">Compete Internally & Never Worry about your Competition</a></li><li><a href="http://www.funeralfuturist.com/mistakes-made-with-price-shoppers/" title="Mistakes Made with Price Shoppers – I hope you don’t make them – Free Teleseminar">Mistakes Made with Price Shoppers – I hope you don’t make them – Free Teleseminar</a></li><li><a href="http://www.funeralfuturist.com/association-tip-survey-membership/" title="Association Tip: Survey Your Membership in Less than 5 Minutes">Association Tip: Survey Your Membership in Less than 5 Minutes</a></li><li><a href="http://www.funeralfuturist.com/death-of-preneed/" title="Death of Preneed?">Death of Preneed?</a></li><li><a href="http://www.funeralfuturist.com/excel-tutorial-totals-averages/" title="Using Excel: Track Funeral Totals and Averages">Using Excel: Track Funeral Totals and Averages</a></li></ul> </article> <article> <h1>Are You a Born-Again Undertaker – IFDA June 2007</h1> <p>Robin Heppell — Sun, 01 Jul 2007 07:20:35 +0000</p> <p><a href="http://www.funeralfuturist.com/are-you-a-born-again-undertaker-ifda-june-2007/">Are You a Born-Again Undertaker – IFDA June 2007</a> by <a href="http://www.funeralfuturist.com">Funeral Website and Marketing Consultant, Robin Heppell</a></p> <p>Evaluation Scores: 1=Poor | 2=Fair | 3=Good | 4=Very Good | 5=Excellent</p> <ul> <li>Rate your overall experience with this session: 3.9</li> <li>The content presented was relevant to me: 4.0</li> <li>The content was applicable to my current job: 3.9</li> <li>The information was new: 3.7</li> <li>Presenter demonstrated mastery of subject: 3.9</li> <li>Presenter held my attention: 3.9</li> <li>Overall presenter rating: 4.0</li> </ul> <p>Comments:</p> <ul> <li>Very thought provoking</li> <li>Organized, good accompanying material</li> <li>A very worthwhile seminar</li> </ul> <p>Comments can be verified by Mrs. Jodi Meyers, IDFA Administration.</p> <p>“Rob, your presentation at the IFDA Convention in Springfield was well done and well received. Thank you for helping make the convention a success.” Best wishes, Paul Dixon, Executive Director.</p> <h2 class="related_post_title">Other Funeral Related Posts</h2><ul class="related_post"><li><a href="http://www.funeralfuturist.com/funeral-blogging-101-recap/" title="Funeral Blogging 101 Recap">Funeral Blogging 101 Recap</a></li><li><a href="http://www.funeralfuturist.com/johnson-consulting-group-launches-new-virtual-marketing-platform/" title="Johnson Consulting Group launches new virtual marketing platform">Johnson Consulting Group launches new virtual marketing platform</a></li><li><a href="http://www.funeralfuturist.com/free-social-media-resources-funeral-homes-cemeteries/" title="3 X 5 Free Social Media Resources for Funeral Homes & Cemeteries">3 X 5 Free Social Media Resources for Funeral Homes & Cemeteries</a></li><li><a href="http://www.funeralfuturist.com/funeral-speaker-review-nancy-lohman-iccfa-2010-convention-chair/" title="Funeral Speaker Review: Nancy Lohman, ICCFA 2010 Convention Chair">Funeral Speaker Review: Nancy Lohman, ICCFA 2010 Convention Chair</a></li><li><a href="http://www.funeralfuturist.com/marketing-to-your-community-through-the-internet-iccfa-march-2007/" title="Marketing to Your Community through the Internet – ICCFA March 2007">Marketing to Your Community through the Internet – ICCFA March 2007</a></li></ul> </article> <article> <h1>Marketing to Your Community through the Internet – ICCFA March 2007</h1> <p>Robin Heppell — Sun, 01 Apr 2007 07:24:27 +0000</p> <p><a href="http://www.funeralfuturist.com/marketing-to-your-community-through-the-internet-iccfa-march-2007/">Marketing to Your Community through the Internet – ICCFA March 2007</a> by <a href="http://www.funeralfuturist.com">Funeral Website and Marketing Consultant, Robin Heppell</a></p> <p><strong><br /> </strong></p> <ul> <li>Outstanding presentation designed for everyone from tech savvy to novice, great ideas. Everyone should find something to use in business.</li> <li>Huge topic, condensed & packaged very well.</li> <li>Very helpful, will want him to speak every year to keep us up to date. Great handouts.</li> <li>Great content & ideas.</li> <li>This is the future, but it is here how to use.</li> <li>Excellent info on how we can effectively use the Internet to market our business.</li> <li>Paid for my trip!</li> </ul> <p>Comments can be verified by Mr. Daniel Osorio, ICCFA Administration.</p> <h2 class="related_post_title">Other Funeral Related Posts</h2><ul class="related_post"><li><a href="http://www.funeralfuturist.com/michael-port-networking-2/" title="Marketing Guru offers Free Networking Seminar">Marketing Guru offers Free Networking Seminar</a></li><li><a href="http://www.funeralfuturist.com/10-ways-increase-online-floral-sales/" title="10 Ways to Increase Online Floral Sales">10 Ways to Increase Online Floral Sales</a></li><li><a href="http://www.funeralfuturist.com/john-callaghan-2010-strategic-marketing-plan/" title="John Callaghan: 2010 Strategic Marketing Plan">John Callaghan: 2010 Strategic Marketing Plan</a></li><li><a href="http://www.funeralfuturist.com/preneed-dog-pound/" title="Preneed Dog Pound: Pit Bulls and Golden Retrievers">Preneed Dog Pound: Pit Bulls and Golden Retrievers</a></li><li><a href="http://www.funeralfuturist.com/7-mistakes-funeral-directors-make-with-facebook/" title="7 Mistakes Funeral Directors Make with Facebook">7 Mistakes Funeral Directors Make with Facebook</a></li></ul> </article> <article> <h1>Born-Again Undertaker & Beating the New Competitor – Continuing Education for Alberta Feb. 2007</h1> <p>Robin Heppell — Thu, 01 Mar 2007 07:28:18 +0000</p> <p><a href="http://www.funeralfuturist.com/born-again-undertaker-beating-the-new-competitor-continuing-education-for-alberta-feb-2007/">Born-Again Undertaker & Beating the New Competitor – Continuing Education for Alberta Feb. 2007</a> by <a href="http://www.funeralfuturist.com">Funeral Website and Marketing Consultant, Robin Heppell</a></p> <p>Robin is an excellent facillator, both interesting and knowledgeable. Breakout groups were also thought provoking.</p> <ul> <li>The amount of research done and the number of ideas presented is what I liked the best about the seminar. All very helpful and informative.</li> <li>This seminar was a great reminder of the need for funeral directors to adapt to circumstances to stay ahead. To keep improving what you do, so you don’t fall behind and lose your place.</li> </ul> <p>Comments can be verified by Mr. Joe Coffey, Canadian College of Funeral Service Executive Director.</p> <h2 class="related_post_title">Other Funeral Related Posts</h2><ul class="related_post"><li><a href="http://www.funeralfuturist.com/5-reasons-to-have-careers-on-your-funeral-home-website/" title="5 Reasons to have Careers on your Funeral Home Website">5 Reasons to have Careers on your Funeral Home Website</a></li><li><a href="http://www.funeralfuturist.com/funeral-costs-what-i-didnt-get-to-say/" title="Funeral Costs – What I Didn’t Get to Say">Funeral Costs – What I Didn’t Get to Say</a></li><li><a href="http://www.funeralfuturist.com/create-your-own-wire-service/" title="Create Your Own Wire Service">Create Your Own Wire Service</a></li><li><a href="http://www.funeralfuturist.com/mistakes-made-with-price-shoppers/" title="Mistakes Made with Price Shoppers – I hope you don’t make them – Free Teleseminar">Mistakes Made with Price Shoppers – I hope you don’t make them – Free Teleseminar</a></li><li><a href="http://www.funeralfuturist.com/funeral-speaker-review-nancy-lohman-iccfa-2010-convention-chair/" title="Funeral Speaker Review: Nancy Lohman, ICCFA 2010 Convention Chair">Funeral Speaker Review: Nancy Lohman, ICCFA 2010 Convention Chair</a></li></ul> </article> </main></body></html>